Add a New Location : Support Center

Location Records can be created via the Restaurant365 Setup Assistant. Users with the following Permission will be able to access the Setup Assistant via the Administration Menu:

Administration → System Setup → Use Setup Assistant
Learn more about managing Permissions and Custom User Roles here. The Permission Access report can be used to determine which User Roles or Users already have these Permissions assigned.

If the Location Record being added will be a POS-Integrated Location, submit an R365 Add-On Form to begin the process of enabling polling for the Location. Once polling has been enabled, ensure that the POS Integration Settings on the Location Record are updated.

Adding New Location Tasks

Adding a New Location requires Users to complete setup tasks. Follow this checklist to add a New Location:

If the Location will be a POS-Integrated Location, complete and submit an R365 Add-On Form

Sign and return the provided ASR for the new POS-Integrated Location

Use the support ticket created by R365 Support to coordinate the configuration of the Location's polling

Create a New Location

Update the Location Record's POS Integration Settings (if applicable)

It is recommended to set the 'Overtime Tracking' setting to 'R365 Overtime Rules'

Note: If set to 'R365 Overtime Rules', ensure that the Location is added to an Overtime Rule Group

Add necessary Bank Accounts

Submit a Support Ticket to request Vendor Integrations for the new Location.

Note: Submit each ticket separately (per Vendor) to ensure that the ticket is resolved efficiently.

Set up the operational information for the new Location, which will depend on if the Location belongs to an Existing Concept or a New Concept.

Existing Concept

Create necessary new Inventory Templates or Copy an Existing Template for the desired template.

New Concept

	Create new Purchased Item Records that are currently not in the database
	Map new Vendor Items that will be used for invoicing.
	Create a new Inventory Count Template from the Inventory Counts Page

POS-Integrated Location Tasks

For Locations with a POS Integration, these tasks are recommended after the POS is installed.

	Add the Location to R365 Overtime Rules and other Labor Rules
	Review the To Do Checklist and Map GL Accounts for Payment Types
	Review the To Do Checklist and Map GL Accounts for Sales Accounts
	Review the To Do Checklist and Map GL Accounts for Jobs
	Map Recipes to Menu Items
	Merge Employee Records for Employees who work at multiple Locations
	Review Job Records and configure them as needed for Scheduling
	If enabled, review the POS Mapping Tool and update POS Accounts and Rules
	If enabled, request Schedule Writeback for the new POS and check Schedule Writeback configurations. Note: Schedule Writeback is not available for all POS systems.
	If enabled, request Intraday Polling Note: Intraday Polling is not available for all POS systems.