This article is part of the R365 Payments training. If you are new to R365 Payments, please review Getting started with R365 Payments before making any changes. Click here for more information about the R365 Payments Service and how it can serve your organization.



This article outlines the steps necessary to add or remove a vendor from the R365 Payments Service after completing initial setup.


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Adding a vendor to R365 Payments


Open or create the Vendor record for the new R365 Payments vendor.
Ensure that the following fields are completed on the General tabof the Vendor record:
  • Name
  • Payment Term
  • Address (including all relevant fields)
Click here for definitions of all fields on the Vendor record.

Note: Vendors who are paid by Check using R365 Payments must contain 5-digit zip codes. Address fields must not contain any special characters.
Example: ( . , : ; # @ - * )
On the Additional Info tab, set the Payment Method to R365 Payments.

Note: If Payments V2 is enabled, and the provider is FIS, and the payment method is set to R365 Payments, the Bank Account Number and Routing Number fields will not appear on this tab.


If the vendor is paid by ACH, ensure that the following fields are completed on the Additional Info tab:
  • Bank Account Type
  • Bank Account Number
  • Routing Number
  • ACH Remittance Email
Save the Vendor record.
The vendor is ready to be paid with R365 Payments!


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Removing a vendor from R365 Payments


Open the Vendor record for the vendor that you want to exclude from use with R365 Payments.
On the Additional Info tab, select the Exclude from R365 Payments checkbox.
Save the Vendor record.


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ACH Remittance Email


When R365 Payments creates an ACH Payment, an email is sent to all email addresses entered in the ACH Remittance field on the Additional Info tab of the Vendor record. The email notifies the vendor of which invoices are paid by the ACH and the dollar amounts for each for more efficient reconciliation. Users can add up to 4 email addresses in this field.

Email addresses entered in the ACH Remittance Email field receive payment notifications, like the example below:


Note: The ACH Remittance Email field differs from the E-mail field on the General tab of the Vendor record. While ACH Remittance Emails only receive ACH stubs, the email address entered in the E-mail field on the General tab receives ACH stubs as well as POs and other important vendor information.


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