This article is an overview of pay runs within Workforce. 

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Each pay run represents a single payroll batch and contains earning, deduction, and tax details for active employees. 

Pay runs are associated with a single payroll company. If more than one payroll company is enabled, pay runs are displayed and processed separately on the Payroll Overview page. Employees will receive a paycheck for each pay run processed. 

Traditional pay runs are created automatically for each pay period at the end of the pay cycle. Active employees who have been onboarded to payroll for the payroll company will be automatically included in these automatically-created pay runs. 

Earnings for employees with salary jobs are automatically added to automatically-generated pay runs. Earnings for hourly employees are brought in from Smart Ops via the Labor Dashboard page. Learn more about sending earnings from Smart Ops here

Pay runs can also be manually created as one-time payments. When creating a one-time payment, it can be grouped with an existing pay run or created as a standalone pay run. 

Earnings can be manually imported with an import template. Imported earnings will be applied to an existing pay run associated with the dates of the earnings. If there is no existing pay run for the dates of the earnings, a new one-time payment pay run will be created.

Earnings and deductions within an existing pay run can also be manually added and edited on the Payment Details page for the associated employee. 

Prior to approving a pay run, it must be calculated. Calculating a pay run will apply applicable taxes and deductions for all employees in the pay run.

Approving a pay run will submit it for processing and payment distribution. Approving a pay run authorizes R365 to withdraw the funding amount for the pay run from the funding account on file. When a pay run is approved, associated journal entries and a paycheck run are created. 

Refer to the Workforce Payroll Process Overview article to learn more about the full payroll process, including reviewing earnings and journal entry creation. 

Learn more about pay runs:

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The permissions listed here are associated with pay runs. These permissions can be added to custom user roles or single users. Learn more about managing permissions and custom user roles here.


Pay run permissions are found in the permission tree as follows:

  • Payroll
    • Workforce Payroll
      • Payments
        • View Payments
        • Edit Payments
        • Create Payments
        • Approve Payments
        • Delete Payments
        • Calculate Payments
        • Verify Payments

The Permission Access Report can be used to determine which user roles or users already have these permissions assigned to them. Learn more about user setup and security here.

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Pay Run Pages

Payroll Overview Page

On the Payroll Overview page, users can view, calculate, and approve unpaid pay runs, view historical pay runs, create one-time payments, and import earnings to existing pay runs.

Pay Run Details Page

On the Pay Run Details page, users can view totals for each employee, review errors, and navigate to the Payment Details page. 

Payment Details Page

Each employee within a pay run will have an associated Payment Details page. Here, users can view totals by earning, deduction, tax, and deposit. Earnings can also be added and edited here for pay runs that have not already been approved. 

One-Time Payments

One-time payments are used to manually create earnings for employees (such as bonuses, commissions, or reimbursements) that would not otherwise be created through import, sent from Smart Ops, or included automatically as part of a traditional pay run. One-time payments can also be used to record earnings for tax and reporting purposes that have already been paid to the employee outside of the system.

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Smart Ops Daily Sales Summary

Earnings for hourly employees are brought into R365 from the POS and are associated with the Daily Sales Summary. Changes made to earnings in the DSS will be reflected when earnings are sent to Workforce from the Smart Ops Labor Dashboard.

Paycheck Runs

Paycheck runs contain paystubs for all employees and paper paychecks for employees who have elected to be paid by check. A paycheck run is created for each approved pay run. 

Payroll Journal Entries

A payroll journal entry is created in R365 Accounting for each approved pay run. Payroll journal entries contain estimated amounts from the DSS, actual amounts from the approved pay run, and the GL distribution difference. Learn more about estimated and actual payroll journal entries here.


PaystubEarnings, deductions, and taxes from processed pay runs will appear on each employee's paystub. Paystubs can be viewed on paycheck runs and Employee Records, and can be accessed by the employee via the 'My Pay' section of the R365 Mobile App.
FundingThis downloadable report can also be viewed as the 'Funding Report' page. Here, users can view all processed funding transactions and navigate to the associated 'Funding Detail' report.
Payroll AccrualThis downloadable report contains accrued payroll information by calendar month, including pay run summaries and payment details.
Payroll by Pay PeriodThis downloadable report contains payroll information for a selected pay period, including pay run summaries and payment details.
Payroll by Pay DateThis downloadable report contains payroll information for a selected date range, including pay run summaries and payment details.
W-2sYear end W-2s reflect earnings and taxes from processed pay runs.

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Payroll Company

The Payroll Overview page and associated pay runs are displayed per payroll company. Typically, each legal entity associated with a location used for payroll will be associated with a single payroll company. If more than one payroll company is in use, pay runs for each payroll company will need to be processed separately. 

Learn more about payroll companies, legal entities, locations, and payroll common payers here

Funding Account

When a pay run is approved, R365 is authorized to withdraw the total funding amount of the pay run from the configured funding account. Funding accounts are verified through Finicity. This verification allows R365 to confirm that the configured funding account has sufficient funds to process the approved pay run. 

The funding account for a payroll company can be viewed or changed on the Workforce Settings Account page.

Pay Cycles & Pay Periods

The configured pay cycle for the payroll company will determine the the frequency of pay periods

Each pay period, a new pay period pay run will be automatically generated. All employees who have been onboarded to payroll for the payroll company and did not elect to be paid daily will be included in a pay period pay run. 

The pay cycle for a payroll company can be viewed on the Workforce Settings Account page.

Employer Taxes

When pay runs are calculated, employer (ER) taxes are applied to the pay run. ER taxes include state unemployment insurance and local taxes per jurisdiction. Configured tax rates, jurisdictions, and tax types for a payroll company can be viewed on its Company Tax Profile page

Tax jurisdictions are automatically determined by employees' work locations and home addresses. Learn more about how tax jurisdictions are determined here.

For assistance with SUI rates or jurisdictions, please contact R365 Support.

Onboarding Employees to Payroll

Only employees who have been onboarded to payroll for the payroll company can be included in a pay run. Employees are onboarded to payroll on their Employee Records.

Employee Deductions

When a pay run is calculated, deductions for each employee are applied. Deductions are configured per employee on the 'Payroll' tab of their Employee Record

Learn more about configuring employee benefits and deductions here. 

Employee Taxes

To complete payroll onboarding, each employee is required to complete federal, state, and local tax forms. The employee will need to complete tax forms for all jurisdictions that are associated with their home address and the addresses of their work locations. Each employee's tax forms can be viewed on the 'Taxes' tab of their Employee Record.

When a pay run is calculated, employee tax withholdings are calculated based on the jurisdictions associated with their home address and addresses of their work locations. 

Salary Employee Earnings

For employees with a salary job, earnings based on a calculated daily rate will be automatically added when pay period and daily pay runs are created. 

Learn more about salary employees here

GL Mapping

Journal entries are automatically created when pay runs are approved. The GL accounts assigned on the GL Account Mapping page will determine which GL accounts are used for journal entries.

Payroll Journal Entries - Consolidate Bank Account Lines

By default, the bank account entry on payroll journal entries is consolidated to a single entry for all of the employee payments and tax disbursements associated with the pay run. The consolidated entry is frequently simpler to manage when performing bank reconciliations. 

For more detail on payroll journal entries, the option to consolidate the bank account lines can be turned off. When disabled, each employee payment and tax disbursement will be listed as a separate entry

The option to consolidate bank account lines is found on the Miscellaneous tab of System Preferences. 

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