Reporting FAQs

Reports - Bad Request Message
  Receiving a Bad Request message when running reports means your computer has too many cookies stored and they nee...
14:41
Why is this showing up on my AP/AR Aging report?
Here are a few common reasons of why something might be showing up on your AP or AR Aging report when you do not exp...
15:16
How do I get last year’s sales to show up on my Flash Report?
If you are new to R365 and want your prior year (PY) sales to show up alongside your current sales on the Flash Repo...
15:19
What is the Year End Close I see in my GL Detail?
In Restaurant365, you do not have to book year-end entries, as this takes place automatically based on your Retained...
15:21
What is causing my Balance Sheet to be out of balance?
When your Balance Sheet is out of balance, it can be challenging to figure out the initial point when this may have ...
15:26
Why does my 'On Hand' not calculate correctly on my Shopping List?
When creating a Shopping List through Purchasing Assistant, the 'On Hand' amount may appear to be cal...
15:28
What if my weekly reports are not starting on the day I want them to?
A commonly asked question that the Support Team receives is, 'What historical data does the Flash report utiliz...
11:36
What if a field is no longer available on Ad Hoc reports?
If a field is no longer available on Ad Hoc reports, it is most likely due to a simple error. To resolve this, follo...
11:40
Which calendar is used on each report?
Generally, your Fiscal Calendar is used for Financial reports while your Operational Calendar is used for Operationa...
15:45
How do I duplicate a report in CFR?
Unfortunately, there is not an option to duplicate a report in Custom Financial Reporting, but you can easily replic...
11:53
Help Chat With Us