Accounting FAQs

How do I prepare a Remittance Advice for an ACH Vendor?
The only time an automated prompt will appear asking if you would like to print a Remittance Advice is when you pay ...
12:59
How do I repoll a reconciled DSS Entry?
In order to re-poll a reconciled DSS, you will have to first reverse the steps it took to reconcile it. The steps be...
11:37
How do I download my Chart of Accounts from R365?
You can easily download your Chart of Accounts from Restaurant365. To begin, click 'GL Accounts' under '...
11:37
Why can't I delete a GL Account?
GL Accounts cannot be deleted from the system when they are used on a transaction or budget. However, if you ar...
11:39
How do I know if my bank is supported by R365?
R365 supports the connection of several banks. To determine if your bank is supported, follow the process outlined b...
11:43
How do I edit an approved transaction?
Transactions can easily be edited when they are Approved as long as the User has either the Full Access User Role or...
12:10
How do I delete a Fixed Asset?
Fixed Assets can only be deleted before they are fully active and can be depreciated. To delete Fixed Assets before ...
14:43
How do I delete a Vendor Group?
Vendor records cannot be deleted in Restaurant365 if they are connected to any type of transaction. However, if you ...
06:42
How do I merge GL Accounts?
GL Accounts cannot be merged in R365 due to the transactions that are connected to them. However, there is a way to ...
11:48
How do I view a list of my vendors, assets, menu items, and more?
All of the information entered into Restaurant365 is neatly organized in lists by module. You can adjust these lists...
14:17